Terms of Service

Your agreement with Bonavista Property Management.

Last updated: November 2024

Welcome to BonavistaMail.com. By receiving communications from us or accessing this website, you agree to these Terms of Service.

Email Communications

By providing your email address to Bonavista Property Management—whether on your lease application, resident portal, or other forms—you consent to receive electronic communications from us related to your tenancy.

You agree to:

•Provide accurate and current contact information
•Notify us promptly if your email address changes
•Receive required notices electronically where permitted by law

Electronic communications supplement—but do not replace—any notices required by law to be delivered in a specific format. We will always follow applicable legal requirements for formal notices.

Maintenance Requests

Submit maintenance requests through the resident portal, by email, or in writing to your property management office. Include a description of the issue and its location.

For conditions affecting health or safety (loss of heat, water, electricity, or other hazards), we recommend both submitting a written request and calling the office for the fastest response.

Unsubscribing from Emails

You may opt out of non-essential communications (newsletters, surveys, event announcements) using the unsubscribe link in those emails. We honor all unsubscribe requests promptly.

Important: Certain communications are required for your tenancy and cannot be opted out of while you are a resident. These include safety alerts, maintenance notices, legal notices, and other essential property communications.

Questions?

If you have any questions about these Terms, please contact us.